Do we have a ‘whole organisation’ approach to digital capability?
Are we challenging ourselves to think differently and understand the benefits and risks of digital practice?
Is there organisational agreement about our vision for digital inclusion and practice?
How will we future-proof our digital capabilities by 'baking them into’ our future developments?
What else should we do now to improve our capacity to be responsive and adaptive to emergency situations?
Do we know what we learned from the pandemic and what we would do differently the next time?
What needs to be in place in our organisation to facilitate successful digital practice?
Does the organisation and the workforce have a clear understanding of what we want digital practice to achieve?
How will we incorporate statutory and local requirements into our digital offer?
What are the opportunities and limitations?